Privacy Policy

1. Who We Are

Capture First ("Capture First," "we," "us," or "our") is a digital marketing agency that builds websites, local SEO systems, lead generation, and marketing automation for local service contractors nationwide. Our website is https://capture1st.com. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, use our services, or interact with our marketing and booking tools.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Information you provide directly:

• Contact information — name, email address, phone number, and business name when you book a strategy call, submit a form, or email us.
• Business details — industry, service area, website URL, and marketing goals you share during a consultation or audit.
• Account credentials — if we create a client portal or dashboard for you, any username and password information you set.

Information collected automatically:

• Device and browser data — IP address, browser type, operating system, and screen size.
• Usage data — pages visited, time on page, referral source, and the links you click.
• Cookies and tracking technologies — used to remember preferences, measure traffic, and show relevant advertising (see Section 4).

3. How We Use Your Information

• To respond to your inquiries and schedule strategy calls.
• To deliver, manage, and improve the services we provide.
• To send service updates, onboarding emails, and (with your consent) marketing communications — you can unsubscribe at any time using the link in any email.
• To process scheduling and booking through our calendar widget and CRM tools.
• To analyze website traffic and improve our content and performance.
• To detect, prevent, and address fraud or abuse.
• To comply with our legal obligations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, understand how it performs, and measure the effectiveness of our advertising. We use:

• Essential cookies — required for the site to function (calendar widget, forms, security).
• Analytics cookies — to count visits and traffic sources so we can measure and improve performance.
• Advertising cookies — used by advertising partners (including Meta/Facebook and Google) to show relevant ads and measure their performance. You can manage these through your browser settings or at aboutads.info/choices.

Where required by law, we ask for your consent before setting non-essential cookies.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers — third parties that help us operate, such as our calendar/booking provider, CRM, email and SMS marketing platform, payment processor (Stripe), and analytics tools. These providers process data only on our instructions and under their own privacy policies.
• Advertising and analytics partners — including Meta (Facebook), Google, and similar platforms, to measure ad performance and show advertising to relevant audiences, consistent with each platform's policies and your consent.
• Legal authorities — if required by law, court order, or to protect our rights, safety, or property.

6. Data Retention

We keep your personal information only as long as needed for the purposes in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we delete it or render it anonymous.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your data.
• Opt out of targeted advertising and marketing emails.
• Withdraw consent at any time without penalty.

To exercise any of these rights, email us at Randy@Capture1st.com. We will respond within 30 days.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, but we work to protect your data using industry-standard practices.

9. Children's Privacy

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from anyone under 13 (or under 16 where applicable). If you believe we have collected information from a child, contact us and we will delete it.

10. Third-Party Links

Our website may contain links to third-party sites we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top and, for material changes, provide notice on our website. Continued use of our site or services after a change means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us: