Website Privacy Policy

Introduction
Welcome to the Capture First website. This privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

What information we collect
We may collect personal identification information (Name, email address, phone number, etc.) when you visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

How we use your information
Capture First may use the information we collect in the following ways:
  • To personalize your experience
  • To improve our website
  • To process transactions
  • To send periodic emails

How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.

Cookies
Our website uses 'cookies' to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Third-party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

Changes to this privacy policy
Capture First has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Capture First
1277 Epic Way
Lancaster, OH 43130
614-407-9184


1. Description of Services Capture First offers the following services:
  • Web Design: We create custom, high-performance websites tailored to your business needs. Our process includes design, development, and implementation to ensure a professional online presence.
 
  • Lead Generation: We provide targeted lead generation services to help businesses acquire high-quality leads and increase conversion rates.
 
  • Software as a Service (SaaS): Our proprietary software solutions streamline business operations, enhance customer interactions, and drive efficiency.

2. Purchase Currency All prices are listed in USD ($). International customers should ensure currency conversion is considered when making payments.

3. Customer Service Contact Information We offer multiple channels for customer support:
  • Email: info@capture1st.com
  • Phone: 614-407-9184
  • Business Address: 1277 Epic Way
    Lancaster, OH 43130

4. Fulfillment Policies
  • Refund Policy: Refunds are available under the following conditions:
    • Web design services: Refunds are issued only if the project has not been initiated.
    • Lead generation: Refunds are not issued after delivery of leads.
    • SaaS subscriptions: Pro-rated refunds are available within the first 14 days of service.
  •  
  • Shipping/Delivery Policy: Digital services are delivered electronically via email and our online platform. There are no physical shipments.
 
  • Return Policy: As digital products and services are delivered instantly, returns are not applicable.
 
  • Cancellation Policy: Subscription-based services can be canceled anytime. Cancellations take effect at the end of the billing cycle.

5. Legal and Export Restrictions Capture First operates within the legal framework of the United States and does not provide services restricted by law. International clients should confirm any applicable restrictions before purchasing services.

6. Privacy Policy Our privacy policy ensures the protection of customer data. We collect, store, and process user information only for service delivery and improvement. No personal data is sold or shared with third parties. For more details, visit our Privacy Policy.

7. Business Address 1277 Epic Way Lancaster, OH 43130

8. Promotional Terms Any promotions, discounts, or trial offers will be clearly displayed on the respective service pages with terms and conditions outlined.

9. Security and Payment Information Capture First complies with PCI security standards. Our website and payment forms are secured with HTTPS encryption to protect customer payment information. Payments are processed securely through Stripe.

10. Accepted Payment Methods We accept the following payment methods:
  • Visa
  • MasterCard
  • American Express
  • Discover

By maintaining transparency and security, Capture First ensures a seamless and trustworthy payment process for all customers.